As I was waiting I realised that I hadn't changed the name on my insurance policy and this was listed under my old name. I debated whether to try and do that now as well as make a claim but I decided it would be too messy and I would do it later. A female operator answered the call and I introduced myself using my old name and told her I would need to be filing a claim.
"Do you have the policy number or the registration of your vehicle please?", she asked. I gave her the rego number and I heard the clackity click of her keyboard in the background.
"Is the insurance policy in your husband's name?", she inquired.
I was dumbfounded. I had introduced myself using the name on the policy, hadn't I? Yes yes, I assured myself.
"Uhm, no, that's me", I replied hesitantly and sheepishly and then mumbled, "I've changed my name".
"Oh, I'm sorry", she replied and I could sense some embarrassment in her voice.
The rest of the claim proceeded smoothly and although I was still quite upset about what I had done to my car, I couldn't help but smile a little at what had just passed.
